The Importance of Trust in a Client/Caregiver Relationship

Submitted by Rick Hynick, Director, Client and Family Advocacy (GAO)

 Having worked closely with  clients and their families at BAYADA for many years, one of the most important values that can be seen in the relationships families have with their caregivers is trust.  Charles Milliner, a long-time client knows this very well.  “When you have a caregiver that is a good match, trust grows between the client and caregiver,” Milliner explained.  “I know that my caregiver not only wants the best for me, from the care perspective, but also for standing up for home care as an advocate because we have to think about tomorrow.  There is an unseen mutual respect that evolves creating a very strong bond based on human trust, respect and compassion,” Milliner concluded.